Security of your personal data

Tern Associates Ltd will take reasonable technical precautions and organisational procedures to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.

As you may be aware data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

Tern Associates Ltd update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with the content and any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of an administration fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to Tern Associates Ltd use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites

his website contains links to other useful websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please inform us if the personal information or data which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to

Data controller

The data controller responsible for our website is

Company Information

Postal Address:
Bragborough Hall Business Centre
Bragborough Farm
Welton Road
NN11 7JG

Registered Office:
60 Colts Holm Road
Old Wolverton
Milton Keynes
MK12 5QD

Registered in England and Wales Number: 4381273 VAT Registration Number: 811 9132 55

A partnership more than a contract ...

Privacy policy

Tern Associates Ltd is committed to protecting and safeguarding website visitors privacy. This Privacy Policy explains our data processing practices and how we will treat your personal information. If you have any requests concerning your personal information or any queries with regard to our data processing please contact us at

Collected Information

Tern Associates Ltd may collect details supplied by you on your use of our services, information or guidance provided and/or enquiries made by you through our web site.

We may collect, store and use additional information in connection with your participation in any promotions/services, information or guidance provided, or when giving us feedback, including but exclusively confined to: -

  • information provided by you to us for the purpose of registering with us;
  • information provided by you to us for subscribing to our website services, email notifications and/or newsletters, or other electronic means;
  • Information provided by you to us in the course of requesting any assistance;
  • any other information or details that you choose to send to or share with us;
  • Where you utilise the 'unsubscribe' facility, all information relating to your subscription will be permanently deleted.
  • Where you utilise the 'contact us' facility, your details will be immediately deleted following submission.

Information Use

Tern Associates Ltd may use your personal data and information provided on this website for the purposes specified in this privacy policy or in relevant parts of the website;

We may use your personal data and information to:

  • administer the website;
  • personalise the website to improve your browsing experience;
  • enable your use of the services available on the website;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send our newsletter and other marketing communications relating to our business to you which we think may be of interest to you where you have specifically agreed to this, by email or other electronic means (you can inform us at any time if you no longer require marketing communications)
  • deal with enquiries, requests and complaints made by or about you relating to the website;
  • directly communicate with you. We may contact you by post, telephone, fax, email or other electronic means
  • Where you submit personal data and information for publication on our website, we will only publish and otherwise use that information in accordance with the license you grant to us.
  • We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

We would like to hear your views to help us improve our services. From time to time, we may contact you by post, email, telephone, fax or other electronic means to ask your opinions.

Disclosure of your information

Tern Associates Ltd may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
  • Except as provided in this privacy policy, we will not provide your information to third parties.